Related Info

CRM

Database
VoIP/ISP Billing

Gateway

RADIUS
IVR
Gatekeeper

HIGHLIGHTS

VoiceMaster offers the following benefits that allow us to be a cost effective market leader in our segment:

  • Fully integrated functionality - turnkey solution including custom web development and credit card interface
  • H.323/SIP Gatekeeper compliant with Cisco, Quintum gateways
  • RADIUS Server
  • VoIP/ISP Billing
  • High scalability
  • Robust database based on Sybase database with replication capabilities
  • Integrated complete Customer Care services (CRM)
    • Online detail calls history and account management features
    • User profile management for marketing and user management purposes
    • Interface to Credit Card processors to allow online account funding
    • Universal RADIUS authentication with database interface
  • User and call rate management administrative interface via web
  • Firewall security features to prevent unauthorized call termination or origination
  • Lowest price in the industry - a turnkey solution for less than $20,000
  • Six months of free technical support and warranty on the VoiceMaster hardware
Extension Modules

Gatekeeper Extension Modules

  • Advanced SIP Registrar/Gatekeeper
  • Special Gatekeeper Module (req. GK Mod)
  • Automatic Route Fail-Over Module
  • Number Exception Module/Customer Service
  • Custom Routes Module
  • Number Redirect Module

Billing Extension Modules

  • International Currency Module
  • Batch Time Period Billing Module
  • Progressive Billing Module
  • Special Numbers Module (DNIS/ANI Billing)
  • Cisco Gatekeeper Interface Module
  • Custom Statement Module
  • Discount Credit Time Module
  • Low Balance Alarm Module
  • Outstanding Invoices Module
  • Phone Shop/Cashier Module
  • Peak/Off-Peak For Providers Module
  • Peak/Off-Peak Time Module

Database

  • Database Replication Module

Platform Extension Modules

  • Managed Services Module
  • Virtual Web/HTTP Server Module
  • Custom Prompts Module
Billing Functionality
  • Flexible Call billing and Calling time measurement
  • Two sides of system interaction
  • Supported Client accounts
  • End user management
  • Flexible Rates Policies
  • Flexible PIN Batch Management
  • Comprehesive Reports
  • Billing Management Tools
  • ISP Billing
Web Console

Comprehensive Management Console



The VoiceMaster Management Console provides comprehensive feature set for easy administration of most aspects of the system. The console allows for remote control and management of the whole infrastructure - starting/stoping seperate components of the system, administering accounts, rates, system configurations, reports. The console environment supports multiple application windows to view relating information. The console provides import/export utilities for data transfer. The console can be used by third parties such as Resellers/Corporate clients to access information relating only to them.

System Features and Tools
  • Access Control Lists for accessing the system console. Each administrative user has separate roles based on its privileges.
  • System Stats - displays system activity in terms of calls, minutes, successfull/failed call ratios, average profits, etc.
  • Area Code stats - displays call stats in terms of accessed area codes.
  • Comprehesive Call History reports
  • Current calls system monitor - shows the current calls managed by the system along with CDR information for each call.
  • Support for Multiple web sites hosted on the box.
  • User calls error and warning logs
  • System event error and warning logs
Hardware

Robust platform

VoiceMaster offers RAID setup of hard drives which preserves data in the case of hard drive failure.

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